Privacy Policy
How we handle your information when you use the app and its website.
Last updated:Information we collect
We collect your email address for your account and sign-in, display name, avatar choices, gameplay data such as scores, tickets and leaderboards, reports and account restrictions, and ticket purchase and refund records. If you sign in with Apple and hide your email, we do not see your real address. We do not receive your card number or security code.
How we use it
We use this information to run your account, match you with players, save progress, and enforce fair play. We do not sell your data or use it for advertising.
Passwords
Your password is managed by our authentication provider, Supabase Auth. We do not store its original text in app data.
Who processes the data
We use several technical service providers to operate Tahaddi Al Majlis and deliver its services. These include Supabase for authentication and storing and managing account data, RevenueCat for verifying and managing in-app purchases, and Sentry for detecting technical issues and improving service stability. We also use hosting and infrastructure providers to run web pages and game services. Apple or Google may process some data related to sign-in, purchases, or payments depending on the platform you use. Data processed by these companies is also subject to their own privacy policies and terms. We do not allow service providers to use user data for their own purposes except as permitted by applicable laws and agreements. Our current Supabase production project is in Singapore.
Deleting your account
You can permanently delete your account in the app under Settings → My Account → Delete Account. You can also use the public /delete-account page from any browser without installing the app. After a successful request, your sign-in account, profile, wallet, friend relationships, and leaderboard entries are removed from active data. Match results needed for other players’ records remain, but your visible name and account identifier are removed and replaced with “Former player.” Identity removal from pending game server logs and caches completes when they are processed and can be delayed by connectivity failures. Deletion cannot be undone and does not automatically cancel a purchase or a store refund request.
Retained records and backups
Limited transaction and settlement records, plus technical markers that prevent deleted account data from being restored or tickets and rewards from being granted twice, may remain. Players cannot see these records, but they may still be linked to a previous transaction with additional information, so we do not describe them as fully anonymous. Restricted backups and logs may contain older data until their retention cycle ends. Erasure requests must be applied again before a restored backup is returned to service. Contact us to ask about retained data, retention periods, or processing by our service providers.
Website messages
If you send a complaint or suggestion through this website, we collect the name, email address, subject, and message you provide so our team can review and respond. We use a non-reversible visitor token to limit spam; we do not store your raw IP address in the message record.
Contact
For questions about your privacy or data, email tahddialmajlis@gmail.com.